FAQs

For guests who want not only to visit Vienna, but truly experience it. For people who appreciate architecture, history, and urban life, and who value space, tranquility, and quality. The Roosevelt Stadthaus is ideal for travelers who prefer staying in a historic Gründerzeit townhouse right in the city center rather than in a classic tourist district. The location is exceptionally central yet peaceful – a historic setting shaped by elegant city palaces, grand squares, and the architecture of the Ringstraße. A house for everyone who wishes to discover Vienna in a cultured, stylish, and authentic way.

The Roosevelt Stadthaus is not a traditional hotel, but a small and elegant boutique townhouse located in a historic Gründerzeit building from 1886, directly next to the Votivkirche and close to Vienna’s Ringstraße. It is designed for guests who appreciate generous spaces, high quality, privacy, and personal service. Our guests stay in exceptionally spacious rooms, suites, and apartments that combine hotel comfort with the atmosphere of a private Viennese city residence. The house is personally managed and offers only a few, generously sized units, a quiet atmosphere, and discreet service. There is no 24-hour reception or public restaurant – however, our team is always personally available in the house and looks after our guests in a concierge-style manner with individual recommendations, reservations, and personal tips. Breakfast is not offered. Instead, we recommend selected Viennese cafés in the immediate neighborhood. In our self-service lounge, Nespresso coffee, Austrian tea, water, as well as selected Austrian wines and beer are available free of charge. Daily room cleaning is provided free of charge upon request.

Regular check-in is daily from 3:00 pm to 8:00 pm. Check-out is until 11:00 am. Upon request, we are happy to offer our guests a complimentary early check-in, late check-out, and also a late check-in, subject to availability. Please let us know your preferred arrival and departure times when making your booking. This service is part of our personal guest concept and an exclusive benefit for guests who book directly.

At the Roosevelt Stadthaus, we do not offer a traditional breakfast. Instead, our guests have access at any time to our complimentary self-service lounge with Nespresso coffee, Austrian tea, water, and a selection of drinks. We are also happy to personally recommend selected Viennese cafés and breakfast spots in the immediate neighborhood – tailored to your taste and your plans for the day.

At the Roosevelt Stadthaus, room cleaning is not carried out automatically every day. We are happy to clean your room free of charge upon request. Simply let us know when you would like the service. This way, you can enjoy maximum privacy and full flexibility during your stay.

Yes. Parliament, City Hall, the Hofburg, the University, the MuseumsQuartier, and St. Stephen’s Cathedral are all within easy walking distance. At the same time, the house is located on a quiet side street away from the main tourist routes.

Of course, you are welcome to store your luggage with us after check-out.

Address Roosevelt Stadthaus Frankgasse 1, 1090 Vienna   FROM VIENNA AIRPORT By chauffeur service Upon request, we are happy to arrange a private chauffeur service, which you can conveniently book via our website or by email. Of course, taxis and Uber are also available at the airport. By public transport CAT (City Airport Train) to Wien Mitte – Landstraße Then take the U4 underground line to Schottenring From there either – a 3–5 minute walk to the Roosevelt Stadthaus or – take tram 43 or 44 to Landesgerichtsstraße, followed by a 2-minute walk   FROM VIENNA MAIN STATION (Hauptbahnhof) By chauffeur service Upon request, we are happy to arrange a private chauffeur service, which you can conveniently book via our website or by email. Of course, taxis and Uber are also available at the station. By public transport Take underground line U1 towards Leopoldau to Karlsplatz Change to tram D, 1 or 2 to Schottentor From there either – a 3–5 minute walk or – take tram 43 or 44 to Landesgerichtsstraße, followed by a 2-minute walk ARRIVAL BY CAR & PARKING We recommend the Otto Wagner Garage at the Austrian National Bank, just a few minutes’ walk from the Stadthaus. Otto Wagner Garage (underground car park) Otto-Wagner-Platz 3, 1090 Vienna Our guests can park there at a reduced hotel rate of EUR 25 per 24 hours (instead of the regular rate of EUR 37). We are happy to provide directions in advance or reserve a parking space for you.

Our guests can park conveniently in our nearby partner garage at the Austrian National Bank: Otto Wagner Garage (underground car park) Otto-Wagner-Platz 3, 1090 Vienna Only a 2-minute walk from the Roosevelt Stadthaus. There you can benefit from the reduced hotel rate of EUR 25 per 24 hours (instead of the regular daily rate of EUR 39.90). You can add the parking ticket directly as an extra when making your booking, or contact our team in advance – we will be happy to arrange everything for you. Alternatively, the area around the Roosevelt Stadthaus is part of Vienna’s short-term parking zone: From Monday to Friday, 9:00 am to 10:00 pm, parking is subject to a fee and limited to a maximum of two hours. Parking fees can be paid easily via the “Handyparken” app or at a tobacconist’s shop or newspaper kiosk. We are happy to advise you personally on the best parking option for your stay.

Yes, of course. Complimentary and reliable Wi-Fi is available to all guests throughout the Roosevelt Stadthaus, in all rooms as well as in the public areas.

We look forward to welcoming you and your children. We are happy to provide a cot for your baby (up to 1 year old). Due to lack of space, it is unfortunately not possible to provide additional beds in the rooms beyond the number of people offered. Our suites are ideal for families with plenty of space.

In selected rooms, the double beds can be separated upon request. This is possible in our Superior Double Room No. 303 as well as in the Garden View Suite No. 305. Please let us know your preference when making your booking, and we will be happy to prepare your room accordingly.

Yes, the Roosevelt Stadthaus offers an elevator. It is located after approximately 20 steps in the entrance area and conveniently takes you to all rooms and suites.

We accept free cancellation of your reservation up to 3 pm, 8 days before arrival. This will only be accepted in written form. After that 50% will be charged in the event of cancellation. Up to 24 hours before your arrival we allow ourselves to charge 100%.

If you would like to make any changes to an existing booking, please feel free to contact us directly at any time. Our team will be happy to assist you personally and efficiently. You can reach us at: home@roosevelt-vienna.com(mailto:home@roosevelt-vienna.com)

Your credit card is used as a guarantee for your booking. The total amount will be charged between 7 and 1 day before your arrival. If you prefer a different payment method or a different payment date, please let us know briefly by email – we will be happy to assist you.

The Roosevelt Stadthaus is located on Rooseveltplatz directly on Vienna’s Ringstraße boulevard, opposite the Votivkirche. The location combines the historic city center with a quiet, traditional, and imperial Viennese residential neighborhood.

Yes. The Roosevelt Stadthaus is located at Frankgasse 1 in Vienna’s 9th district, directly on Rooseveltplatz and Vienna’s Ringstraße. From here, many of the city’s most important sights are easily reachable on foot. Parliament, City Hall, the Hofburg, the University of Vienna, the MuseumsQuartier, as well as the historic city center with St. Stephen’s Cathedral and Kärntner Straße are just a few minutes’ walk away. Numerous cafés, restaurants, museums, and theaters are also located in the immediate vicinity.

Yes. Despite its central location, the house is situated in a historic Gründerzeit district with classic Viennese townhouses. Rooseveltplatz is spacious, green, and quiet – a place where Vienna has preserved its original rhythm.

The Roosevelt Stadthaus is located in a significant Viennese Gründerzeit building from 1886, designed and built by Emil Ritter von Förster, one of the defining architects of the Ringstraße era. The house is closely connected to Vienna’s cultural and architectural history: the renowned architect Adolf Loos designed several apartments here, and the writer Arthur Schnitzler lived and worked in this building, where he also ran his medical practice. After the Second World War, the University of Vienna was reopened in this very house. To this day, the high construction quality, the monumental staircase, and the generous room proportions define the unique character of the building.